Placing an order on TRIPPODO is simple: just put the products you are interested in in your shopping cart and then log in if you are already a customer or register again if you are not yet a customer; finally, make the payment by selecting your preferred system.

If you encounter any problems, you can request the registration of an Order Proposal

- by e-mail at assistenza@trippodo.com
- by phone at +39 06 92939466 (we speak English),

always indicating, in addition to the codes or titles of the objects in which you are interested, the following data
- First and last name
- Tax code and/or VAT number
- Full billing address
- Full shipping address (if different)
- Valid e-mail address
- Telephone number

The order will be checked and authorised by our Sales Department, which will send, to the e-mail address or mobile phone number indicated, a summary of the Order Proposal itself and all the information for choosing the delivery method and form of payment.

You must be of legal age to place orders.

All prices on the site are inclusive of VAT and may vary upwards or downwards without prior notice.
Products are sold at the price set in the Sales Order and cannot be changed in any way once the transaction has been concluded.
A tax document is issued for each order proposal made on www.trippodo.com and subsequently accepted by APPIEFFE GROUP SRL and thus becoming an Order.
APPIEFFE GROUP SRL will issue an Invoice to Customers who enter their VAT number, SDI or PEC code when registering their account, or a Tax Receipt if the Customer is a consumer (i.e. a natural person purchasing goods for purposes not related to their professional activity).
These documents shall be issued and transmitted in accordance with the applicable legal regulations.

For the issuance of the Invoice or Purchase Receipt, the information provided by the Customer when transmitting the order and which the Customer warrants to be true shall be binding.
No changes shall be possible after the invoice has been issued.
The invoice (including transport costs) shall be issued upon dispatch.
For orders with cash on delivery payment, the invoice is made available online once the item is actually delivered by the courier.
A courtesy copy of the invoice can be sent by e-mail to the address registered on the website.
A copy in PDF format is always available in the customer's account under "MY ORDERS".
When placing an order, the customer may request that the product be sent to an address other than the one indicated on the invoice.
Sales of products made through the Internet are assimilated to mail-order sales and, therefore, the provision contained in Art. 2, letter oo) of Presidential Decree No. 696 of 21.12.1996, which provides for the exemption from the obligation to issue a receipt or fiscal receipt, is applicable to such sales. Customers who do not request an invoice will be sent a simple purchase receipt.
For information on the status of an order, please contact our Sales Department

- by e-mail at assistenza@trippodo.com
- by phone at +39 06 92939466 (we speak English) Monday to Friday from 09.00 to 17.00
- via whatsapp at +39 379 1622515
- via chat

APPIEFFE GROUP SRL undertakes to provide correct and up-to-date information on the products present on the www.trippodo.com website, but cannot guarantee its accuracy and disclaims all liability in the event of errors or omissions in content.
APPIEFFE GROUP SRL reserves the right to change, without prior notice, the content of this website in any way, at any time and for any reason, without any liability as a result of such changes: the Customer is bound by any revisions and is invited to regularly consult these pages to check the Terms and Conditions to which he/she is bound.
APPIEFFE GROUP SRL reserves the right to assess the advisability of correcting the information contained on this website whenever the circumstance arises.
APPIEFFE GROUP SRL accepts no responsibility, nor can it be held liable, for any problems arising from the use of this website and the information it contains, even if indirect. This also applies in the event of damage to computer equipment or other user property, including as a consequence of viruses that may infect it, following access to this website and its use, or the downloading of materials, data, text, images, video or audio from the site. APPIEFFE GROUP SRL does not guarantee immediate, regular and uninterrupted access to this website at all times.
However, this disclaimer does not limit the responsibility of APPIEFFE GROUP SRL by conflicting with mandatory provisions of applicable law, nor does it exclude it in cases where it cannot be excluded by law.